Shipping Policy
Effective Date: 10/24/2023
Thank you for choosing MJ Olfactorium. We are committed to providing you with a smooth shopping experience and want to ensure your order arrives safely and on time. Below is our shipping policy outlining the details regarding order processing, shipping methods, and delivery times.
1. Order Processing Time
- Orders are typically processed within 3-4 business days after payment is confirmed.
- Please allow additional processing time during peak seasons or promotional events.
2. Shipping Methods
We offer various shipping options to meet your needs:
- Standard Shipping: Typically takes 3-4 days for delivery.
- Express Shipping: Typically 24-36 Hours for delivery.
Shipping times are estimates and may vary based on location and carrier.
3. Shipping Rates
Shipping costs are calculated at checkout based on the following factors:
- Shipping method selected
- Destination address
4. International Shipping
Due to some custom issues, we currently do not offer international shipping.
5. Order Tracking
Once your order has shipped, you will receive a confirmation email containing a tracking number. You can use this number to track your order on the carrier’s website.
6. Delivery Issues
If you experience any issues with your delivery, such as a lost or damaged package, please contact us at hello@mjolfactoriu.com within 7 days of the expected delivery date. We will do our best to assist you.
7. Changes to Shipping Policy
We reserve the right to modify our shipping policy at any time. Any changes will be posted on this page, and your continued use of our site will constitute acceptance of the updated policy.
8. Contact Us
If you have any questions or concerns about our shipping policy, please reach out to us at hello@mjolfactorium.com or +92 331 5486340.
Thank you for shopping with MJ Olfactorium. We appreciate your business and look forward to serving you.